FAQs

Here you can find answers to our customer’s most common questions. Still have a question? Simply reach out and we will get back to you as soon as possible.

What can I throw out on my pickup days?

Household waste is what is essentially considered residential trash. Everyday items such as food and non-recyclable paper items is acceptable. Any other items such as bottles, cardboard, glass, and newspapers should be separated as your recyclables. Any item larger than regular household trash can be taken, but must be scheduled with the office, please call us at 908-233-7777 to schedule a removal. Please be advised for any bulk items there may be an additional fee.

What is Considered a Large Bulk Pickup?

A large bulk pickup is considered items outside of your household waste such as appliances, furniture, construction debris, or unwanted junk.

How can I prevent animals from attacking my garbage?

Make sure your trash can lid is closed securely. If animals such as raccoons are still finding their way into your can, we recommend spraying a little bit of ammonia on the inside of the can. Ammonia is very disturbing to raccoons and will prevent them from trying to get inside. A large rock or cinder block on top of your lid at night or a bungee cord wrapped around the lid may also be a simple solution.

What should I do if my garbage pickup was missed?

Please email us at anthony@westfielddisposeall.com for immediate assistance.

What forms of payment are accepted?

We accept American Express, Discover, Mastercard, and Visa. We also take cash and checks. Clients can make payments online or mail checks directly.

What is the Holiday schedule regarding residential pickup?

The only Holidays pickup will NOT occur is Christmas Day and New Years Day. The office will be CLOSED on Holidays but service will remain as scheduled. Please note no additional/ bulk trash is accepted on holidays due to the large volumes of waste.

When should I put my trash out?

We recommend having your trash out the night before as pickup time may vary due to weather conditions, road work, school traffic, etc.

Do I have to bag my trash?

Yes, all trash must be bagged. When there is loose trash in your can, it becomes a potential hazard to our employees, increases the chance of attracting animals, and sticks to the inside.

What do I do with my yard waste such as grass clippings and leaves?

Call our office or email us and we can add you to our yard waste services. These can be reoccurring or on demand.

Can I pause my services while on vacation?

Yes. If you are going away for more than 2 weeks, please call our office to notify us and pause your services. You will not be billed for the length you are away.

How do I cancel my services?

We hope this is never the case! But if you wish to cancel service, a one week notice in writing is required. Please contact us with any questions or concerns.

What is my Customer Bill of Rights?

Your customer bill or rights can be found here.

Still have questions?

We’d love to hear from you. Simply reach out and we will get back to you as soon as possible.

Let Us Handle Your Waste So You Can Focus On What Matters

Contact us today for reliable waste management services with exceptional customer service, all at an affordable price.

Westfield Dispose All on a route putting trash into the back of a garbage truck